"I told Kerry the specific brands I was interested in based on what I had seen at the other high end AV stores in NYC (all for the wrong reasons BTW). He then did a comparison with some of the other products that were available at a competitive price. Needless to say, the competitive products (Definitive Technology) were far superior to anything that I was interested in. (And for the record, all the other high end A.V stores in NYC were just trying to sell me the most costly products regardless of performance). Kerry went so far as to explain how sound and vibration function so I can make a better deicsion on what speakers to choose. The installation went great. Eric and the crew at Bright Home Theater were very professional. They installed my system with minimal intrusion and mess to my home. I would highly recommend anyone looking for anything related to AV contact Kerry. He's probably one of the most knowledgable people in the industry."
"Just wanted to let you know how appreciative I am for all your service. I have continued to be very happy and satisfied with the service from Bright Home. Your good communication, willingness to come over and service our equipment, and dependability have been consistent and reliable. I really appreciate you coming over yesterday to set up the cable, troubleshoot the projector, and make sure everything everything is in good working order. Thanks again for your great service!"
"In my opinion, it's the little things that speak worlds about someone's integrity and the way they do business. Perfect example is that Kerry was honest with me upfront that if I had him paint my whole apartment along with the work he was doing, his price wouldn't be competitive. Instead, he put me in touch with his painter and let me work with him directly. I saved a bundle, and they still collaborated with him on the job to make sure it was completed on time. If you just need A/V work or if you have a little contractor work needed and don't want to pay for a GC (and like to have control over your own project like me) then gives Bright Home Theater a call. Good people who do great work."
"The owner is friendly and helpful and has nice gear. If you want to spend 2,500 and up you can get a krell that sounds good with his Canton speakers that he is selling. If you don't have 2,500 and up then he has NAD which still sounds great for the money. He has other nice speakers and amps that sound good as well."
"The team at Bright Home Theatre could not be more knowledgable, professional and customer focused. From assuring that you have a system that fits your needs, wiring and installation, to education on use, everyone involved has tremendous attention to detail, commitment to quality and patience relative to trouble-shooting every last detail. Thank you Bright Home Theatre for unsurpassed listening and viewing pleasure! ESH/MLH - Manhattan"
"Teddy and I got back to New York yesterday and we stopped by the apartment and everything looks really really great. We are really pleased with all the work that has happened. Again, everything looks really great, the painting, wallpaper, the trim work and the drawers in the master bathroom, all the electrical, etc. We are really pleased so keep up the good work. Thanks again for the great work you've done. We are thus far very happy with the equipment you provided, and all of the contracting work. Thanks again."
"If you're looking for a no BS place to demo/buy home theater equipment you can't beat these guys. Fantastic people who know the industry inside and out."
"I have just had a whole theater system installed this afternoon. Previously as I was researching what to buy I stopped into Bright. All the personnel from Kerry and Allan and Sidney and Eric, Josh and Radik were attentive, extremely knowledgeable, and very, very pleasant to deal with. They recommended receivers, speakers, wire and accessories. When Radik came to install it he was on time, very knowledgeable, very pleasant and extremely efficient. My system sounds incredible. I can thank all of them enough. I am sitting here tonight totally enjoying a music concert. You guys are great!!!"
"AMAZING! I was having trouble with my vinyl setup, and when I called the store that originally sold it to me they actually suggested that I call Bright Home Theater. So I called. Didn't matter that I wasn't even a patron, one of the employees (Allen--thanks!!) spent 15 minutes on the phone helping to walk me though a few troubleshooting options. He was clear and knowledgeable and patiently explained everything until it was fixed! Will 100% be returning in person with all my audio needs."
"Really high class and welcoming hi-fi shop. Picked up a very reasonably priced cork mat here for my turntable--sounds great. Very nice and knowledgeable people."
"It was beyond great meeting all your guys last week. Great team, and you are all so knowledgeable!"
"Bright Home Theater has done a fantastic job, we can not be more please and excited. As we finish unpacking and setting up our new apartment, you guys have helped make it a home. Your team was great, responsive, and listened to our needs/ideas and found practical solutions (always sensitive to the costs). You are exactly what we were looking for in a partner and you exceeded expectations. We would recommend you to anyone looking."
"I've had tremendous results with Bright Home Theater over the years. I recently had an audio/video installation done by BHT in my apartment (Radek Nesnidal led the project) and am very happy with the results. They installed Sonos (a music system I am a huge fan of) with my PS3, TVs and TWC boxes, hung TVs on the walls beautifully, and programmed the entire system on a single Apple iTouch. They also incorporated many of the audio components I already had with the new system (and made no attempt to try to sell my any new gear I didn't need or convince me otherwise). The system works great and everything looks beautiful. I would recommend Bright Home Theater to anybody and will continue to use them in the future."
"Great service - I needed to upgrade my personal theater and they agreed to come to the far end of Brooklyn and give diagnosis. Then they scheduled the installations for 10:00 am one morning - arrived at 10:00 am on the dot and the technician (Mr. Radek N.) was thoroughly knowledgeable, friendly and paid great attention to every last detail. Afterword, he was very patient in explaining the new remote control system. I heartily recommend this company - and I feel comfortable knowing I now have someone to go to for my home electronic needs."
"Really nice boutique sound store. The chairs for listening are more comfortable than the ones in my own living room and huge windows shine light in the place. They even let us listen to our original recording through their speakers. It was really great. Loveable and sweet dog too!"
"BEYOND EXTRAORDINARY. There are no words to fully covey my total experience with Bright Home Theater from initial contact to the "diagnostic" home visit to the system plan to the installation, teaching and ongoing relationship. It is such a rare occurrence to find a company "nowadays" that is not only completely service and customer oriented, but the professionalism, state-of-the-art knowledge, skills and design mastery are unparalleled. I've had experiences in the past with very high-end companies that were interested in maximizing component sales, but service and installation which determines satisfaction with operability were sorely lacking, to be polite. With Bright Home Theater, I felt "part of the family" from my first phone call. Even scheduling the first appointment was a pleasure. As soon as Radek arrived to evaluate the AV issues in the apartment I knew I was in the presence of a youthful yet old world gentlemanly professional. After a about an hour I realized I was with the Jony Ive of home theater. Radek has an beautiful taste aesthetic and a top engineer's brilliance. This company "gets it". Throughout the process I was kept constantly updated by friendly emails from Sidney and when installation day arrived, a host of professionals arrived and with the utmost care brought in the components. Their coordination with Time Warner was even seamless. Radek managed and executed much of the project and Eric was tireless, talented, and very pleasant. I know I can count on Sidney to manage follow-up, and Radek just left after putting the finishing touches on a very idiosyncratic set-up in one of the rooms, elegantly incorporating several old components. The tangible WOW of this experience is the look on friends and family's faces when they see the new spectacular TV set up in another room with NOT ONE ancillary component or wire visible !!!!! But all 4 sites worked on are perfect and soooooo easy and intuitive to use---as well as the added bonus of having wifi boosted throughout the apartment. But the biggest WOW of all is the confidence and satisfaction I feel that I have gotten superb service at a very reasonable price from a group of people who understand what makes a business great and understand that taking pride in professionalism and excellence are still ideals to be embraced."
"I spent days in and out of this awesome little cozy shop with my girlfriend trying to decide on a new gift for our new home. We visited other hi-fi shops in the city but none compared in terms of ambiance and attention. Sure others have more selection (HUGE space requirement) but this little shop only has the best options and the pieces you'll want. True we ended up raising our budget to get what we wanted but that's because our ears told us to. We haven't looked back! Their attention to detail is incredible! I have seen some of their installed systems and they look impressive! I handle that side on my own so it wasn't needed but in terms of a deal and value, we are VERY happy and will return there for future upgrades! :-) Thanks Kerry!"
"Bright Home Theater has done a fantastic job, we can not be more please and excited. As we finish unpacking and setting up our new apartment, you guys have helped make it a home. Your team was great, responsive, and listened to our needs/ideas and found practical solutions (always sensitive to the costs). You are exactly what we were looking for in a partner and you exceeded expectations. We would recommend you to anyone looking to take something from ordinary to extraordinary."
"Nice store with welcoming, helpful employees. They have a nice range of equipment to suit different budgets, and they don't act like snobs."
"I think very highly of Bright Home Theater. They are a really talented group, totally full of audio geeks who know what they are doing. They are very fair and offer reasonable pricing, working with me to get the best solution for my budget. I generally liked the experience I had with them a lot. They're a great group. The only downside is that they definitely have more work than they do people, and sometimes it's more difficult to get a hold of the manager, Kerry, than I would like. It can be difficult to schedule an appointment, and for Kerry to get back to you, but other than that Bright Home Theater is awesome."
"As mentioned yesterday, I was more than pleased with the results and Kerry and his team are a pleasure to work with. They simplify a very complex process and work with in your specific budget. Plus he is a good guy. I think it is important to stop by and see the results of what was done with us. You will understand why I am so enthused."
"It was a really great experience working with Bright Home Theater. What really struck me about their service, is how receptive they are to their customers. I was especially impressed with the care they take in designing specific systems that work for each customer. They were very knowledgeable and attentive to our needs. Throughout the process, they were constantly making recommendations and troubleshooting to come up with solutions to any issues. I felt like we got a very fair assessment and value for our needs. I highly recommend them. I have already recommended them to my friends."
"Kerry, I want to thank you and your team for all you have done. I couldn't have asked for a better setup. On top of that I made some good friends. Please don't hesitate to ask if you need something."
"Great Service! - I needed to upgrade my personal theater and they agreed to come to the far end of Brooklyn and give diagnosis. Then they scheduled the installations for 10:00 am one morning - arrived at 10:00 am on the dot and the technician (Mr. Radek N.) was thoroughly knowledgeable, friendly and paid great attention to every last detail. Afterword, he was very patient in explaining the new remote control system. I heartily recommend this company - and I feel comfortable knowing I now have someone to go to for my home electronic needs."
"I found Bright Home Theater through web sites. I called a few A/V companies for quick estimates but Bright Home Theater was the only one to quickly set an appointment. I had just moved to a new apartment and since I was doing a small work (dropping the ceiling for head lighting) I decided to replace my old A/V for a new one with in wall speakers. After speaking to the technician for a couple minutes I realized he knew what he was talking about. He's recommendations were right on spot and within my budget - often vendors try to push you to the most expensive equipment, but Radek proposed just the right one for my living room size. I had all wiring done through walls and ceiling, Def Tech speakers on the sides and under the TV and Def Tech surround in the ceiling above the couch. The technician - Radek - watched for minimal details, measurements, and was extremely clean. He literally spent the whole day in my apartment. I also purchased the universal remote (following his suggestion) and had him programmed it. It works perfectly and saved me (and specially my wife) from the mess of dealing with several remotes. Also note that after the installation all my questions were promptly answered either by email or phone. Bottom line: I am very happy with my customized home theater. Thanks to Bright Home Theater team."
"These guys are straightforward, honest, and thorough. I was impressed with the quality of their work and in the end we felt that we got much more than we thought we would. I love the sound and picture! Highly recommended."
"From just talking to us, they knew exactly what would be right for my family. It was a really great experience working with Bright Home Theater. What really struck me about their service, is how receptive they are to their customers. I was especially impressed with the care they take in designing specific systems that work for each customer. They were very knowledgeable and attentive to our needs. Throughout the process, they were constantly making recommendations and troubleshooting to come up with solutions to any issues. I felt like we got a very fair assessment and value for our needs. I highly recommend them. I have already recommended them to my friends."
"I was so happy to find these folk. I had a universal remote system that had been put together some years ago. Turns out it could't be reprogrammed and the nice man who had installed it had moved to Arkansas. So I was stuck with something that I was convinced only worked properly when the sunspots were aligned which was less and less often - and now couldn't be expanded to include my apple tv. So when Radek from BHT came over - not only did he make the old system do what it was supposed to do while we waited the few days for a new system to be ordered - but when it came he rewired the whole setup - sorted things out that were all jumbled up with components mutually cooking each other because they were not properly spaced ----anyhow - he quietly worked a miracle and with great good spirit. It was a pleasure to have in the apartment! And all is now well. He absolutely and clearly knows what he is doing. Highly recommended"