From just talking to us, they knew exactly what would be right for my family. It was a really great experience working with Bright Home Theater. What really struck me about their service, is how receptive they are to their customers. I was especially impressed with the care they take in designing specific systems that work for each customer. They were very knowledgeable and attentive to our needs. Throughout the process, they were constantly making recommendations and troubleshooting to come up with solutions to any issues. I felt like we got a very fair assessment and value for our needs. I highly recommend them. I have already recommended them to my friends.