In my opinion, it's the little things that speak worlds about someone's integrity and the way they do business. Perfect example is that Kerry was honest with me upfront that if I had him paint my whole apartment along with the work he was doing, his price wouldn't be competitive. Instead, he put me in touch with his painter and let me work with him directly. I saved a bundle, and they still collaborated with him on the job to make sure it was completed on time. If you just need A/V work or if you have a little contractor work needed and don't want to pay for a GC (and like to have control over your own project like me) then gives Bright Home Theater a call. Good people who do great work.