What happens if a piece of BHT installed equipment goes bad? A client recently had a Universal Remote Control ( http://www.universalremote.com/ ) go bad. I can only think of two other times this happened, but both times in the past the client or their cleaning staff had dropped them. In this case it appeared to be a short.
To facilitate things we sent over a messenger to pick up the bad remote and sent over a full programmed new remote from stock. We will deal with the RMA number and sending the remote back to the manufacturer and getting a new one. It should take about 2 weeks.
In the meantime our client was out about a day without the remote.

CONTACT US


As mentioned yesterday, I was more than pleased with the results and Kerry and his team are a pleasure to work with. They simplify a very complex process and work with in your specific budget. Plus he is a good guy. I think it is important to stop by and see the results of what was done with us. You will understand why I am so enthused.

Steve referring BHT to someone else

STORE

We have several comfortable audiophile listening areas set up and a home theater room on display as well. The store is open Noon-8pm everyday of the week where our knowledgeable salesmen will be available to help you. You can also call the office to schedule a time to have a one-on-one demonstration from the owner, Kerry Bright.

STORE HOURS

store hours

Monday 12:00 PM - 8:00 PM

Tuesday 12:00 PM - 8:00 PM

Wednesday 12:00 PM - 8:00 PM

Thursday 12:00 PM - 8:00 PM

Friday 12:00 PM - 8:00 PM

Saturday 12:00 PM - 8:00 PM

Sunday 12:00 PM - 8:00 PM